These are the questions we hear most from fleet owners, transport operators and small businesses. If yours is not here, include it when you request a quotation and we will answer it in writing.
Before you request a quote
Most delays at the start of a project come from missing information, not from complicated vehicles. Photos of every side, the body type and a copy of your logo are normally enough. The quote builder asks for these, and the fleet quote page covers multiple units.
Timelines and warranties
We do not quote fixed turnaround days on this site because timing depends on the vehicle, the scope, the material and the installation arrangements. Your quotation confirms timing. Material warranties are the manufacturer's, stated on the quote, and depend on the material and application.
At a glance
These vehicle branding FAQs give straight answers to the questions fleet owners, transport operators and small businesses ask most often. Topics include how to request a quote, what artwork to supply, which materials suit different vehicles, how installation works, how to look after finished graphics, what happens when graphics are removed and how fleets are handled as one project.
If you are comparing truck branding, bus branding, bakkie decals or full wraps, the answers here explain the practical differences in plain terms. You will also find guidance on whether vehicles should come to our Rivonia studio, which is open by appointment only, or whether on-site installation can be arranged at your depot. Customers in Gauteng, including Johannesburg, Sandton, Pretoria, Midrand and Centurion, as well as in Durban, Cape Town and other provinces, can use the same process. Where an answer depends on your particular vehicle, such as a curtain-sider, box body or minibus, we confirm the details in writing on your quotation. If your question is not listed in these vehicle branding frequently asked questions, add it to your quote request and we will respond directly.
Common questions
How do I get a quotation?
Use the quote builder or the fleet quote page, or call us. Send photos of the vehicle, the body type and size, and your logo. We reply with a written quotation setting out scope, materials, timing and payment terms.
Is the quotation binding?
A quotation is valid for the period stated on it. Prices, materials and timing are confirmed in writing, so you know exactly what you are accepting.
Do I need finished artwork?
No. A logo and a description of what you want are enough to begin. Our design team prepares the layout on the correct vehicle template for your approval.
What logo file formats are best?
Vector files such as PDF, AI, EPS or SVG are ideal because they scale to any size without losing sharpness. If you only have a JPEG or PNG, send it anyway and we will advise whether it can be used or needs redrawing.
Will the colours match my brand exactly?
We match to your supplied references as closely as the process allows. Colours on a screen can look different from printed vinyl, so approval is based on the artwork and agreed colour references, not on how a screen appears.
What materials do you use?
Material choice depends on the surface and use. Options include cast vinyl for curves and full wraps, calendered vinyl for flatter areas and short-term use, reflective vinyl for visibility, perforated window film for glass, and PVC tarpaulin for curtains. Laminate in gloss or matte protects printed graphics. Your quotation states the materials.
Are the materials guaranteed?
Material warranties are as per the manufacturer and are stated on your quotation. They depend on the material and application, and exclude damage from misuse, pressure washing and harsh chemicals.
Can you wrap a vehicle that has been resprayed?
Sometimes. Vinyl can pull poorly bonded paint when it is removed. We assess the paint on inspection and advise before work begins. Terms around paint condition are set out in our terms and conditions.
How long does installation take?
It depends on the vehicle, the scope and the conditions. A set of door decals is very different from a full tautliner wrap. We confirm timing on your quotation.
Do you install at my depot?
Yes, subject to location, project size, site conditions and scheduling. Outside Gauteng, installation is by our team travelling or through approved partners, confirmed at quotation.
What must I do before bringing the vehicle in?
Bring it clean and dry where possible, with the surfaces to be branded accessible. Our vehicle preparation guide covers this in more detail.
How should I wash a wrapped vehicle?
Hand wash with mild soap and clean water, or use a soft-brush wash. Avoid high-pressure washing near edges and seams, and avoid abrasive or solvent-based cleaners.
Can old graphics be removed?
Yes. We remove old vinyl and decals and clean off adhesive residue before applying new branding. The condition of the paint beneath affects the outcome.
Can you change over a whole fleet to a new livery?
Yes. We plan changeovers vehicle by vehicle so that the fleet is out of service for as short a time as practical, and the schedule is confirmed on the quotation.
Can fleet numbers be unique on each vehicle?
Yes. We prepare numbering or unit codes as separate cut vinyl or printed elements, so each vehicle gets its own number within the same design.
Do you do reflective graphics?
Yes. Reflective vinyl is available for outlines, lettering and panels. For emergency, security, municipal and similar vehicles, markings must follow the applicable vehicle and sector requirements and are checked before artwork is approved.
Do you sell advertising space on buses?
No. We brand vehicles that you own or operate, and we can work with operators and media owners on campaigns. We do not sell advertising space on third-party buses unless this has been confirmed at enquiry.
How do I pay?
Deposits and payment are as set out on your quotation. Production begins once the terms on the quotation have been met and the artwork is approved.
What happens if there is a mistake in the artwork?
You approve the artwork before production, so please check spelling, numbers and registration details. Errors that were approved cannot be treated as production faults.